Terms of Service - Voice Copilot

1. Acceptance of Terms

By accessing or using Voice Copilot (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Voice Copilot is a web-based service that provides AI-powered voice analysis and coaching. Users can record their voice and receive real-time feedback from an artificial intelligence assistant on tone, clarity, pacing, and delivery for use cases such as interview preparation, presentation coaching, and communication skills.

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use

4. Subscription and Billing

Voice Copilot offers subscription plans with varying usage limits. By subscribing, you agree to:

Pay the applicable subscription fees
Automatic renewal unless cancelled before the renewal date
Provide accurate billing information

Refunds are available on your first subscription within 7 days of initial purchase, subject to the eligibility conditions in our Refund Policy. No prorated refunds are issued after 7 days for monthly or annual plans.

Cloud Storage

Premium subscription plans include cloud storage for voice recordings, subject to plan-specific storage limits. Cloud storage is available only while your premium subscription is active.

If your subscription is cancelled or expires, your stored screen captures will be retained for a 30-day grace period, during which you may resubscribe to regain access
After the 30-day grace period, all stored voice recordings will be permanently deleted and cannot be recovered
Storage usage exceeding your plan limits may result in the inability to save new voice recordings until usage is reduced

5. User Responsibilities

You agree to:

Use the Service only for lawful purposes
Not share sensitive personal information through voice recordings
Not use the Service to violate any third-party rights
Not attempt to circumvent usage limits or security measures

Voice Recording Consent

By using the voice recording feature, you represent and warrant that:

You have the right and authority to record and share all audio content, including any third-party content or confidential information that may be captured
Your voice recordings do not violate any confidentiality agreements, employment agreements, or non-disclosure obligations you may have
You have obtained any necessary consent from third parties whose personal data or voice may be captured in your recordings
You understand that voice content is transmitted to third-party AI services (Google Gemini and Modulate AI) for processing

Voice Copilot is not responsible for any unauthorized disclosure of third-party content, personal data, or confidential information that you share through the voice recording feature. You assume full responsibility for ensuring that your recordings do not contain content you are not authorized to share.

6. Prohibited Uses

You may not use the Service to:

Share illegal, harmful, or offensive content
Engage in any form of hacking or unauthorized access
Distribute malware or viruses
Violate intellectual property rights
Harass, abuse, or harm others

7. Intellectual Property

The Service, including its design, features, and content, is owned by Voice Copilot and protected by intellectual property laws. You retain ownership of any content you create or share through the Service.

8. Privacy and Data

Your use of the Service is subject to our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein. Voice recordings are processed in real-time and not stored on our servers by default.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-Generated Content

The Service uses artificial intelligence to analyze your voice and provide feedback. You acknowledge and agree that:

AI-generated guidance may be inaccurate, incomplete, outdated, or contain errors (“hallucinations”)
AI output is provided for informational and educational purposes only and should not be relied upon as professional, medical, legal, financial, or safety-critical advice
You are solely responsible for evaluating and verifying any AI-generated guidance before acting on it
Voice Copilot is not responsible for any decisions made or actions taken based on AI-generated guidance
The quality and accuracy of AI responses may vary and are dependent on third-party AI services beyond our control

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOICE COPILOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

IN NO EVENT SHALL VOICE COPILOT'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE TOTAL FEES PAID BY YOU TO VOICE COPILOT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may cancel your subscription at any time through your account settings.

12. Indemnification

You agree to indemnify, defend, and hold harmless Voice Copilot and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Service
Content you share through the voice recording feature, including any third-party content, personal data, or confidential information
Your violation of these Terms
Your violation of any rights of another party, including intellectual property, privacy, or confidentiality rights
Any claim that content you shared through the Service caused damage to a third party

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in the State of Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.

14. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved as follows:

Informal Resolution

Before initiating any formal proceedings, you agree to contact us at support@voicecopilot.app and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration

If informal resolution fails, all disputes shall be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Delaware. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms, please contact us at: support@voicecopilot.app